The Catholic University of America

Addressing Disruptive Classroom Behavior

The classroom is a special environment in which students and faculty come together to promote learning and growth.  It is essential to this learning environment that respect for the rights of others seeking to learn, respect for the professionalism of the instructor, and the general goals of academic freedom are maintained.  Occasionally, faculty members find that they cannot provide effective classroom instruction because of disruptions. 
 
Examples of disruptive behaviors include: loud or prolonged side conversations; exaggerated movement of papers, books, or other materials; use of disruptive mechanical devices (e.g., pagers, cell phones); repeatedly leaving class early or coming to class late; and unnecessary or repetitive questions or comments which seek to delay the normal instructional process.  Classroom behavior, such as this, that seriously interferes with the instructor's ability to conduct the class or the ability of other students to benefit from the instruction need not be tolerated.  A student engaging in such behavior may be subject to disciplinary action.  The University considers discipline an educational tool used to educate students to the acceptable standard of behavior for the community.

The following guidelines are intended to suggest alternative methods of addressing student misconduct in a classroom setting. Because University instruction and human behavior vary greatly, these guidelines are not intended to be exclusive.  Accordingly, faculty members should exercise their best judgment in setting standards of conduct for their classes and taking a reasonable approach in responding to disruption in their classroom.  The dean of your school and/or department chair may have specific recommendations or processes for reporting and responding to disruptive behavior.

 

Guidelines

  1. Faculty members are responsible for management of the classroom environment. Professors in some respects can be compared to judges: both focus on relevant issues, set reasonable time limits, assess the quality of ideas and expression, and make sure participants are heard in an orderly manner. While their ultimate goals and formalities may be different, both judges and professors need to exercise authority with a sense of fairness, and with appreciation for the reality of human fallibility.
     
  2. Classroom disruption may constitute a violation of university policies and the Code of Student Conduct. The term "classroom disruption" means behavior a reasonable person would view as substantially or repeatedly interfering with the conduct of a class. Examples include repeatedly leaving and entering the classroom without authorization, making loud or distracting noises, persisting in speaking without being recognized, or resorting to physical threats or personal insults.

    In addition, faculty members should follow the university’s established procedures for the removal of a student for disruptive behavior.

    Faculty members are strongly advised to keep records of dates, times, names of those present, and objective details of disruptive incidents. This documentation is an integral and indispensable part of the student conduct process.  It usually constitutes the primary source of information for disciplinary action.  Also, when documentation is received from various sources, the Office of Student Conduct & Ethical Development is able to determine if the student is engaging in an ongoing pattern of disruptive behavior, act on the multiple violations and impose a more serious sanction. Any questions regarding the University's student conduct process should be discussed with the Office of Student Conduct & Ethical Development or the Office of the Dean of Students as early as possible.
     
  3. Both students and faculty members have some measure of academic freedom. University policies on classroom disruption cannot be used to punish lawful classroom dissent. The lawful expression of a disagreement with the faculty member or other students is not in itself "disruptive" behavior.
     
  4. Rudeness, incivility, and disruption are often distinguishable, even though they may intersect. In most instances, it is better to respond to rudeness by example and persuasion (e.g. advising a student in private that he or she appears to have a habit of interrupting others). Rudeness can become a disruption when it is repetitive, especially after a warning has been given.
     
  5. Strategies to prevent and respond to disruptive behavior include the following (from Gary Pavela, J.D., Synthesis: Law and Policy in Higher Education, Spring 2000):

    a. Clarify standards for the conduct of your class. For example, if you want students to raise their hands for permission to speak, say so, using reminders as needed. Generally, faculty members encounter fewer problems when they clearly state their expectations of respect in the classroom at the beginning of the semester. Some instructors have found including behavioral expectations in their course syllabus helps reduce disruptive behavior.

    b. Serve as a role model for the conduct you expect from your students.

    c. If you believe inappropriate behavior is occurring, consider a general word of caution, rather than warning a particular student (e.g. "We have too many simultaneous conversations at the moment; let's all focus on the same topic").

    d. If the behavior is irritating, but not disruptive, try speaking with the student after class. Most students are unaware of distracting habits or mannerisms, and have no intent to be offensive or disruptive. If the discussion with the student raises concern of substance abuse, a disability, or psychological disturbance the faculty member is encouraged to consult with a staff member from the Counseling Center, the Office of the Dean of Students, or the Office of Disability Support Services.

    e. There may be rare circumstances when it is necessary to speak to a student during class about his or her behavior. Try to do so in a firm and friendly manner, indicating that further discussion can occur after class. Public arguments and harsh language must be avoided.

    f. A student who persists in disrupting a class may be directed to leave the classroom for the remainder of the class period. This is a serious step and not to be taken lightly. Whenever possible, prior consultation should be undertaken with the department chair and/or the dean of your school.

    g. If a disruption is serious, and other reasonable measures have failed, the class may be adjourned, and the Department of Public Safety (DPS) should be contacted. Faculty must not use force or threats of force, except in immediate self-defense. Prepare a written account of the incident, and identify witnesses for DPS, as needed.


  6. The Office of the Dean of Students can help by reviewing university student conduct regulations with you, and meeting with accused students formally or informally. It is better to report disruptive incidents promptly, even if they seem minor. A preferred strategy is to develop a behavioral contract with students, so they have clear guidelines about what behavior is expected of them. In the most serious cases, we can suspend students immediately, pending student conduct proceedings or a completed written assessment is provided by a treating medical/mental health professional.